Booking Policy
We recommend one bartender per 75 guests for bar services. If there are more than one bar station, additional bartenders/bar backs may be required. There is a minimum of 2 bartenders per bar station. Please discuss details with your planner to make sure we have enough staff available.
A deposit of 30% is required upon booking. Once invoice is received by the client, it will expire within three weeks if deposit has not been made. You may have to inquire again to see if the date is still available. The remaining invoice balance is due 2 weeks before the event.
We accept payment in the form of cash, check, PayPal, and all major credit cards.
We cannot purchase alcohol for the client but we can create a detailed shopping list and provide pick up on prepaid liquor. Our team will work with you and our preferred stores that are within reasonable distance.
In order for our team to better prepare and provide the best service, a timeline and floor plan must be submitted 7 days prior to the event the latest.
Cancellation Policy
You can cancel up to 4 months before the event without penalty. If you wish to cancel after the 4- month mark, you will forfeit 25% of the value of the total balance. If you cancel 2 months before the event, you forfeit 50% of the total balance. If you cancel 2-weeks before the event, you will forfeit 100% of the value of the total balance.
Any items that have been already prepared or purchased for your event will be charged in full. Cancellation refers to any part of the booking, including, but not limited to bar rentals, glass rentals, and/or staff.
Bar Service Policy
Mint 2 Mix staff will collect and return unopened alcoholic containers to a designated person at the end of the event. The designated person must be ready to retrieve drinks an hour after end of the event.
For liability purposes, Mint 2 Mix will retain responsibility for any opened alcoholic containers.
Tipping Policy
The invoice does not include gratuity. You may choose to add gratuity and/or allow the bartenders place a tip jar on the bar.
Mint 2 Mix does not receive any amount of the tips; all of the tips go to the staff.
Uniform Policies
Our staff will wear black attire during bar services.
Set Up & Breakdown Policies
Some events may require longer setup and breakdown. Our team provides one hour of complimentary set up and break down. If event requires bartenders to provide a longer set up or break down time, additional hours may be applied to the invoice. Example: Staff are requested to come in earlier to prepare a cocktail wall.
Set up:
Bartenders typically set up in the morning around 10:00am. Our team will need to use the loading dock or park as close to the kitchen as possible as they are hauling in multiple cases of drinks and heavy items. During this setup, bartenders are also icing and chilling drinks. Please inform Mint 2 Mix before booking if venue does not provide ice. If ice runs are needed during the event, fees may apply. Bartenders will also arrive one hour before start of event to complete their set up.
Break Down:
Last call is typically done 30 minutes before the end of the event. 15 minutes after last call, bartenders will close the bar and provide bottled waters for the client. Bottled waters are required for the end of the night and client can add that to Mint 2 Mix’s shopping list. After event ends, the team will gather unopened alcohol and assist with loading in a designated vehicle that must be parked near the building. If designated person is not ready to retrieve drinks 1 hour after closing time, the team will place the drinks in the kitchen.
Bussing:
Bartenders and bar backs assist with bussing tables of bar trash such as cups, beer cans, and cocktail glassware. Our bartenders are not wait staff/food bussers.
Bar Rentals
If renting a bar, please inform Mint 2 Mix of the pathway from the parking area to the set up location. If there are stairways, hills, or any other obstacles that will require extra help to transport.
Outdoor Events
Bartenders must be under an awning or in a shaded area. Fans are acceptable for cocktail hour. Bar stations must also be near quick access to the kitchen and fridge for restocking.
Cocktail Hour (in separate location)
If client chooses to have a large selection of drinks during cocktail hour, there may be a 15-20 minute delay on opening the reception bar as bartenders have to transfer items to the next location. A limited menu is highly recommended for cocktail hour.
Vendor Meals
Because we are a Full Service Bar Catering, most of the time our staff is working at least 8 hours or more during the event day. We also work through dinner time and leaving close to midnight. Please consider the staff in the vendor meal count. Planners/Coordinators, please note that bartenders will have to take quick breaks at least 30 minutes before the dance floor opens. There is typically the small 15-20 minute window when bar is slow due to speeches and special dances.