BOOKING POLICY
Staffing: We recommend one bartender per 75 guests for bar services. If there are more than one bar stations, additional bartenders/bar backs may be required. Please let us know if you wish to have more than one bar station during an event as additional set up fees and staffing will be added to provide proper and efficient service.
Glassware: If using glassware throughout the event, an additional staff is required to help stock and bus glassware. Please update us on the amount of glasswares, size, and rental company.
Invoice: A non-refundable deposit of 30% is required to hold your date. Once invoice is received by the client, the invoice is set to expire 3 weeks after if booking has not been confirmed with a deposit. You may have to inquire again to see if the date is still available. The remaining invoice balance is due 2 weeks before the event.
Payment: We accept payment in the form of cash, check, PayPal, and all major credit cards.
Hours of Service: A minimum of 2 bartenders and 4 hours is required for all events. Travel fee applies to locations more than one hour away. Events more than 2 hours away (Rogers) will require additional travel accommodations.
Requirement from planners/day of coordinator: In order for our team to better prepare and provide the best service, a timeline and floor plan must be submitted 7 days prior to the event at the latest.
Menu & Bar Offerings: For Mint 2 Pour Package, clients are allowed to offer beer, wine, and 2-part mixed drinks. For example Vodka and Soda. For Mint 2 Party package, clients are allowed to offer beer, wine, mixed drinks, and up to 2 signature cocktails. Additional cocktails will be an additional fee and more staff may be required.
LIQUOR POLICY
Alcohol Purchase: We are not allowed to purchase alcohol for the client but our team can help provide estimates, place order, and deliver from our preferred stores. If the order exceeds the recommended amount, a delivery fee will be applied.
If client is having drinks/liquor dropped off at the venue, it must arrive before 10:00am for bartenders to complete their morning set-up. A full list of all beer, wine, and liquor must be emailed to the team 2 weeks prior to event date for approval and proper preparations.
Mint 2 Mix staff will collect and return unopened alcoholic drinks to a designated person or planner at the end of the event. The designated person must be ready to retrieve drinks an hour after end of the event.
For liability purposes, Mint 2 Mix will retain responsibility for any opened alcoholic containers.
Due to inconvenience for all parties and vendors, we no longer work with kegs.
CANCELLATION POLICY
You can cancel up to 8 months before the event. If you wish to cancel after the 8-month mark, you will forfeit 25% of the value of the total balance. If you cancel 2 months before the event, you forfeit 50% of the total balance. If you cancel 2-weeks before the event, you will forfeit 100% of the value of the total balance.
Any items that have been already prepared or purchased for your event will be charged in full. Cancellation refers to any part of the booking, including, but not limited to bar rentals, glass rentals, and/or staff.
GRATUITY & TIPS
The invoice does not include gratuity for the bartenders. You may choose to add gratuity and/or allow the bartenders place a tip jar on the bar.
Mint 2 Mix does not receive any amount of the tips; all of the tips go to the staff.
BAR SERVICE
Some events may require longer setup and breakdown. If event requires bartenders to provide a longer set up or break down time, additional hours may be applied to the invoice. Example: Staff are requested to come in earlier to prepare a cocktail wall.
Set up:
Bartenders sometimes set up in the morning around 10:00am. Our team will need to use the loading dock or park as close to the kitchen as possible as they are hauling in multiple cases of drinks and heavy items. During this setup, bartenders are also icing and chilling drinks. Please inform Mint 2 Mix before booking if venue does not provide ice. If ice runs are needed during the event, errand fees may apply. Bartenders will also arrive one hour before start of event to complete their set up.
Break Down:
Last call is 30 minutes before the end of the event unless venue requires otherwise. 15 minutes after last call, bartenders will close the bar and provide bottled waters for the client. Bottled waters are required for the end of the night and client can add that to Mint 2 Mix’s shopping list. After event ends, if designated person is not ready to retrieve drinks 30 minutes after event ends, the team will place the drinks in a safe area after signing off with a coordinator.
Bussing:
Bartenders and bar backs assist with bussing tables of bar trash such as cups, beer cans, and cocktail glassware. Bartenders are responsible for taking out trashcans at the bar to the dumpster, not trashcans in the entire venue. Our bartenders are not wait staff/food runners.
BAR RENTALS
If renting large items such as a physical bar or bar shelves, please inform Mint 2 Mix of the pathway from the parking area to the set up location. Specifically if there are stairways, hills, or any other obstacles that will require extra help to transport.
OUTDOOR EVENTS
In the summer or days with warmer temperature, bartenders must be under an awning or in a shaded area. Fans are acceptable for cocktail hour. Bar stations must also have close access to the kitchen, sink, and fridge.
COCKTAIL HOUR
If cocktail hour is in a separate location, there may be a 15 minute delay on opening the reception bar as bartenders have to secure remaining liquors and transfer items to the next location. (Reminder that liquor can not be left unattended when event begins) A limited menu is highly recommended for cocktail hour. If client wants a full bar available with quick opening of the reception bar, please discuss adding additional help.
VENDOR MEALS
Our team provides services for our clients as early as 8am and ending as late as 1am. Please consider the staff in the vendor meal count. Planners/Coordinators, please note that the bartender’s reasonable break time is anytime before the dance floor opens or a few hours into the event. It is best that our team does not take long breaks after that for safety and liability purposes.
SECURITY
For guest count over 150, we require the event to have security or site attendant available at all times during the event. For the site attendant, please send a direct contact number for emergencies.